Returns and exchanges are accepted in the event of manufacturing defects, damage, or if an incorrect item has been received, and should be requested within 14 days of delivery.
Kindly note that customers are responsible for any shipping costs associated with returns or exchanges.
Please note that this policy does not apply to promotional offers or discounted items.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
Orders within Cairo and Giza are delivered within 2 days. Delivery to other areas takes 2–5 days, depending on the location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
