Frequently asked questions
What is the return policy?
• Please check your order while the courier is outside
• If the item is not suitable, it can be returned immediately with the courier
• Return delivery fees will apply
• Returns after delivery are only accepted for product defects
• Defects must be reported within 3 days
• Exchanges are accepted for size changes
• Items must be unworn and in their original condition
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
Orders within Cairo and Giza are delivered within 2 days. Delivery to other areas takes 2 to 5 days, depending on the location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.